The Indian economy continues to hold firm amid challenging global headwinds. Among the fastest-growing major economies, India became the world’s fourth-largest economy in 2025. The country’s robust growth is driven by a strong emphasis on sustainability, prompting organisations to integrate responsible practices as a core business priority. ICICI Bank is aligned with this vision to support sustainable development.

Our country has come a long way since its independence in 1947, and ICICI Bank has marched along. Established in 1955 as a developmental finance institution, the Bank is marking its 70-year journey of building trust this year. From supporting early industrialisation to adapting to the country’s evolving needs, the Bank’s journey reflects a commitment to service, resilience, and responsible growth. We remain dedicated to aligning our approach towards the nation’s sustainable growth agenda.

We have implemented a robust Risk and Compliance Culture approach across all business operations through a well-defined framework that establishes the roles and responsibilities for all directors and employees. These guidelines are the bedrock of our governance frameworks and ensure righteous (dharma) action (karma) towards all our stakeholders. The Bank has been taking initiatives that underscore the ethos of ‘Fair to Customer, Fair to Bank’ and enhance customer trust. We continue to leverage cutting-edge technology to strengthen customer engagement and enhance user experience. In fiscal 2025, we reassessed key ESG-related material topics to identify priority areas that stakeholders considered important. We shall continue to accelerate our efforts to drive sustainable, all-encompassing progress for our customers by being the trusted banking partner for their 360° needs.

In fiscal 2025, meeting our sustainability goals—including achieving carbon neutrality in Scope 1 and Scope 2 emissions across our operations by 2032—remained a core priority.

By embracing digitisation, we have significantly curtailed our dependence on paper. In our endeavour to reduce reliance on groundwater, we have installed Atmospheric Water Generators (AWG) at five premises to produce water from moisture in the air. This facility has the potential to generate 8,000 litres of drinking water daily, benefitting over 4,200 employees. ICICI Bank has progressively enhanced its interventions in livelihood creation. Our programmes are designed to empower women, farmers and other sections of society through targeted interventions. The Bank has empowered over 11 million women through more than 9.8 million Self-Help Groups since 2011. We continued to advance across environmental, social and governance (ESG) metrics, reinforcing our commitment through targeted actions.

India faces a critical challenge: advancing climate goals while ensuring an equitable transition that enhances the well-being of its growing population. Through our CSR arm, ICICI Foundation for Inclusive Growth (ICICI Foundation), we try to meet this challenge. During fiscal 2025, ICICI Foundation continued to work actively in the areas of forest conservation and tree plantation. Over 4.9 million trees have been planted, and its programmes covered 56 forests across 19 states of India. ICICI Foundation has supported the creation of an annual capacity of 33.87 billion litres through water harvesting activities.

Beyond ecology restoration, the journey continued to be driven by social and community upliftment programmes in various parts of the country. Our CSR programmes have so far positively impacted a total of 18.9 million individuals through initiatives in skill development, livelihood creation, and healthcare. ICICI Foundation focusses on infrastructure and skill development to enhance livelihood opportunities, partnering with renowned academic and research institutes for specialised skilling and training through scalable, technology-driven mechanisms.

ICICI Bank has enhanced its commitment to the Tata Memorial Centre (TMC) to ₹18 billion. TMC is a premier national institution that runs cancer treatment and research centres across the country. This will enable setting up of three new buildings and equipping them with cutting-edge medical facilities at TMC’s centres in Visakhapatnam, Andhra Pradesh; Navi Mumbai, Maharashtra; and New Chandigarh, Punjab. Construction has commenced at Visakhapatnam.

In addition to building capacity in cancer care, ICICI Foundation’s initiatives in healthcare in fiscal 2025 focussed on cardiac care and eye care, among other areas. Cognisant of the expanding role of tech innovations in promoting affordable and accessible healthcare, ICICI Foundation also partnered with several Indian institutes to provide tailored healthcare solutions aligned with the specific needs of people in different parts of the country. The healthcare interventions have enabled 2.5 million individuals to access quality treatment in 550 hospitals across India since 2020.

In fiscal 2025, ICICI Bank enhanced its allocation for Corporate Social Responsibility (CSR) initiatives to ₹8.01 billion, up from ₹5.19 billion in fiscal 2024.

As a responsible organisation, ICICI Bank aspires to partner with the country in its development journey, creating holistic and inclusive value for all its stakeholders. Every year, we share the progress towards our sustainability goals through the ESG Report, which is based on the guidelines of the Global Reporting Initiative (GRI), the Task Force on Climate-related Financial Disclosures (TCFD) and the Sustainability Accounting Standards Board (SASB). This sixth ESG Report of ICICI Bank highlights how we are equipping ourselves with the skills to integrate ESG principles into risk assessments and business strategy. We remain committed to the health, safety, well-being and development of our employees, who are integral to our sustainable growth strategy. Following the ‘One Bank, One Team’ philosophy, the Bank rewards team performance.

We shall continue to accelerate our efforts to drive sustainable, all-encompassing progress for our stakeholders going forward. The roadmap we have established to drive this journey is expected to help us effectively support the goal to transform the country to green economy by 2070. We remain committed to providing the essential financing required to drive sustainable development for the country and a brighter future for each one of us.