Chapter 3A - Section 3a.4Workforce in NBFC-MFIs

NBFC-MFIs employ 2.54 lakh staff, and during FY2024-25, 1.59 lakh new staff were recruited, while 1.27 lakh staff left their organisation.

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Performance of NBFC-MFIs in Microfinance

3.A.4 Workforce in NBFC-MFIs

NBFC-MFIs employ 2.54 lakh staff, and during FY2024-25, 1.59 lakh new staff were recruited, while 1.27 lakh staff left their organisation.

Overall attrition rate7 for NBFC-MFIs, the figure was 53.5% during the FY2024-25.

Table 3.A.5 Size-wise distribution of Staff
Size Total staff added during FY 2024-25 Total staff left during FY 2024-25 Total staff at the end of March 2025
Small (<₹100 Cr.) 2,611 1,701 4,088
Medium (₹100 Cr.–₹500 Cr.) 8,582 8,614 13,164
Large (₹500 Cr.–₹2,000 Cr.) 20,878 18,182 31,076
Very Large (>₹2,000 Cr.) 1,26,756 98,829 2,05,359
Total 1,58,827 1,27,326 2,53,687

Overall, 21,496 women employees work in NBFC-MFIs, which accounts for 8% of the total employee base. Out of which 13,531 are women loan officers, which is again 8% of the total loan officers and 63% of the total women employees. The rest being in Head office or other controlling offices. Figure 3.A.3 depicts the size-wise and gender-wise distribution of staff.

Figure 3.A.3 Composition of staff based on activity, gender and size
Figure 3.A.4 Top 10 NBFC-MFIs in terms of Women Employees