Chapter 4 - Section 4.3 - SubSection 4.3.1.iiiTrends of OperatingCost and Finance Cost

Finance costs and operating costs have consistently played a significant role in determining portfolio quality, as measured by PAR exceeding 30 days. High costs increase the pressure on MLIs to charge higher interest rates and fees, which in turn reduces borrower repayment capacity and raises delinquency risk. Conversely, when costs have been better controlled, institutions have been able to maintain more affordable lending terms and support the health of their portfolios. In 2021– 22, despite moderating finance costs, high operating costs and overall expense pressures coincided with the covid pandemic, made a surge in PAR to above 7%, indicating weakened borrower repayment capacity. In 2023–24, both costs stabilized, and PAR dropped to below 3%, highlighting how efficiency gains supported repayment discipline and portfolio health. By 2025, rising finance costs (11.5%) and operating costs (7.09%) again pushed PAR up to 7.52%. This demonstrates that cost control is essential not just for profitability but also for credit risk management.

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4.3.1.iii Trends of OperatingCost and Finance Cost

Finance costs and operating costs have consistently played a significant role in determining portfolio quality, as measured by PAR exceeding 30 days. High costs increase the pressure on MLIs to charge higher interest rates and fees, which in turn reduces borrower repayment capacity and raises delinquency risk. Conversely, when costs have been better controlled, institutions have been able to maintain more affordable lending terms and support the health of their portfolios. In 2021– 22, despite moderating finance costs, high operating costs and overall expense pressures coincided with the covid pandemic, made a surge in PAR to above 7%, indicating weakened borrower repayment capacity. In 2023–24, both costs stabilized, and PAR dropped to below 3%, highlighting how efficiency gains supported repayment discipline and portfolio health. By 2025, rising finance costs (11.5%) and operating costs (7.09%) again pushed PAR up to 7.52%. This demonstrates that cost control is essential not just for profitability but also for credit risk management.

2 Define as the Total expense incurred for acquiring funds /Average Outstanding Borrowings